Clover Timeclock Outage

Incident Report for Homebase

Resolved

This incident has been resolved.

Posted Jun 19, 2024 - 07:05 PDT

Monitoring

A fix has been released for the small subset of affected customers. We will continue to monitor the issue as the build installs across affected devices.

Posted Jun 18, 2024 - 19:07 PDT

Identified

We have identified an issue relating to old clover devices that currently affects a small subset of customers. We have communicated workarounds to this group of customers via email until we release a fix soon.

Posted Jun 18, 2024 - 09:30 PDT

Investigating

We are currently investigating this issue.

Posted Jun 18, 2024 - 06:57 PDT

This incident affected: Clover Timeclock.